At pka98, protecting your personal data is not an afterthought — it is a core responsibility. This Privacy Policy explains precisely what information we collect, why we collect it, how it is stored and protected, who it may be shared with, and what rights you hold over your own data. Please read it carefully alongside our Terms & Conditions.
These six principles summarise our approach to data protection. The full legal detail follows in the sections below — these cards are a plain-English overview, not a substitute for the full policy.
All data transmitted between your browser and pka98 is encrypted using TLS/SSL. Account data is stored on secured servers with access controls, intrusion detection, and regular security audits in place.
pka98 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used solely to operate the platform and fulfil our legal obligations.
You can update your marketing preferences, request a copy of your data, or ask for your data to be deleted at any time by contacting our support team. We make exercising your rights straightforward and prompt.
We collect only the personal data that is genuinely necessary to provide our services, verify your identity, process transactions, and comply with applicable legal and regulatory requirements. We do not collect data speculatively.
Where your data must be shared with third parties — such as payment processors or identity verification providers — we disclose this clearly in our policy. All third-party processors are contractually bound to protect your data.
pka98's data handling practices are designed to align with internationally recognised data protection standards. We review and update our practices as regulations and platform requirements evolve.
This Privacy Policy ("Policy") sets out the data protection and privacy practices of pka98 ("we", "us", "our", "pka98"), the operator of the online gaming platform accessible at https://pka98.cam ("Platform"). This Policy applies to all users ("you", "your", "User") who access or register an account on the Platform, regardless of the device or location from which you access it.
pka98 is an English-language online gaming information and entertainment platform designed for users in Pakistan and other permitted jurisdictions. We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles.
By using the Platform or registering an account, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree to the terms of this Policy, you must cease using the Platform immediately.
Note for Pakistani Users: Pakistan's data protection landscape is evolving. The Personal Data Protection Bill has been under consideration by the Government of Pakistan. Regardless of the current legislative status, pka98 applies internationally recognised data protection standards to all user data. This Policy is an information notice only and does not constitute legal advice. Users with concerns about their data rights should consult a qualified legal professional.
For the purposes of this Privacy Policy, the following definitions apply:
pka98 collects the minimum categories of personal data necessary to operate the Platform, verify user identities, process transactions, and comply with applicable legal and regulatory obligations. The categories of data we collect include the following:
Payment Method References: pka98 references familiar Pakistani payment options — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, and Bank Alfalah — for transaction processing purposes. These references are operational context only. None of these payment providers are affiliated with, endorse, or support online gambling through pka98.
pka98 collects personal data through the following means:
You provide personal data directly when you: register an account on the Platform; complete the KYC verification process by submitting identity documents; make a deposit or withdrawal; contact customer support; or respond to surveys or promotional communications.
When you access the Platform, we automatically collect technical and usage data through server logs, cookies, and similar tracking technologies. This data is collected to ensure platform functionality, improve user experience, detect fraud, and maintain security. See Section 7 for full details of our cookies practices.
We may receive personal data from third-party service providers engaged to support our operations, including: identity verification and KYC service providers; payment processing partners; fraud detection and AML monitoring services; and analytics providers. All third-party providers are contractually required to handle your data in compliance with applicable data protection standards.
pka98 processes your personal data on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| Identity verification (KYC) | Legal obligation; performance of contract |
| Processing deposits and withdrawals | Performance of a contract with you |
| Fraud prevention and AML monitoring | Legal obligation; legitimate interests |
| Customer support communications | Performance of a contract; legitimate interests |
| Sending promotional communications | Consent (where given); legitimate interests |
| Platform analytics and improvement | Legitimate interests |
| Responsible gambling monitoring | Legal obligation; legitimate interests |
| Compliance with regulatory requirements | Legal obligation |
pka98 processes your personal data only for the purposes set out below. We do not use your data in ways that are incompatible with the purposes for which it was collected.
We use your data to create and maintain your account, process gaming transactions, calculate and display account balances, settle bets and games, and provide access to the full range of Platform services.
KYC verification data is used to confirm your identity, verify that you meet the minimum age requirement (18+ or the higher minimum required by the applicable operator/licence jurisdiction), and comply with anti-money laundering obligations. This data is processed by pka98 and, where necessary, by contracted third-party KYC providers.
We monitor account activity and transactions to detect and prevent fraud, money laundering, bonus abuse, multiple account violations, and other prohibited activities. Where suspicious activity is detected, pka98 may suspend account access pending investigation and, where legally required, report such activity to relevant authorities.
Communications data is used to respond to your enquiries, resolve disputes, handle complaints, and provide assistance with account, payment, and gaming issues. Support records are retained in accordance with our data retention schedule (see Section 10).
Where you have provided consent or where permitted under applicable law, pka98 may send you promotional communications about bonuses, platform features, and relevant offers. You may opt out of marketing communications at any time by updating your account preferences or contacting support. Opting out of marketing will not affect communications that are operationally necessary (e.g., account verification, transaction confirmations, security alerts).
We use gaming activity and account data to monitor for indicators of problem gambling behaviour — such as significant increases in deposit frequency, loss chasing, or extended session durations — and to support the operation of responsible gambling tools including deposit limits, loss limits, and self-exclusion. See our Responsible Gambling page for full details.
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function efficiently, remember your preferences, and provide analytical information to site operators.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies — particularly strictly necessary and security cookies — may affect the functionality of the Platform and your ability to log in or complete transactions. Instructions for managing cookies are available through your browser's help documentation.
No Third-Party Advertising Cookies: pka98 does not use third-party advertising or retargeting cookies. We do not allow external advertising networks to place tracking cookies on the Platform.
pka98 does not sell, rent, or trade your personal data. We may share your data with third parties only in the following circumstances:
We engage third-party service providers to perform functions on our behalf, including: KYC and identity verification providers; payment processing and transaction facilitation partners; fraud detection and AML screening services; cloud hosting and data storage infrastructure providers; and customer support platform operators. All service providers are bound by data processing agreements that prohibit them from using your data for any purpose other than providing services to pka98.
We may disclose personal data to law enforcement agencies, regulatory authorities, courts, or other governmental bodies where required to do so by applicable law, court order, or regulatory direction — including disclosures required under anti-money laundering legislation.
In the event of a merger, acquisition, or sale of all or part of pka98's business assets, personal data held by pka98 may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the applicable privacy terms of the acquiring entity prior to your data being transferred.
We may share your data with third parties for purposes not listed above if you have given your explicit consent for us to do so. You may withdraw such consent at any time by contacting support.
pka98 operates internationally and your personal data may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in Pakistan or in the jurisdiction where pka98 holds its operating licence.
Where personal data is transferred internationally, pka98 takes appropriate steps to ensure that such transfers are conducted with adequate safeguards in place — including contractual data protection clauses with receiving parties and the use of service providers who maintain compliance with recognised international data protection standards.
By using the Platform, you consent to the transfer of your personal data to countries outside your country of residence for the purposes described in this Policy.
pka98 retains personal data for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce agreements. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| KYC verification documents | Duration of account plus 5 years after closure |
| Financial transaction records | 7 years (AML compliance requirement) |
| Customer support communications | 3 years from last interaction |
| Session and usage logs | 12 months |
| Marketing preferences and consent records | Duration of account plus 2 years |
| Self-exclusion records | Duration of exclusion plus 5 years |
After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Where data must be retained beyond these periods due to active legal proceedings, regulatory investigations, or dispute resolution, the relevant data will be held until the matter is resolved.
Depending on the applicable law in your jurisdiction, you may hold some or all of the following rights with respect to your personal data held by pka98. We are committed to honouring these rights promptly and transparently.
You have the right to request a copy of the personal data we hold about you. We will provide this in a structured, commonly used format within a reasonable time following receipt of a verified request.
If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain account details directly through your account settings.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis for processing applies. Please note that certain data must be retained for legal and regulatory compliance purposes and cannot be deleted on request — this will be communicated to you clearly if it applies to your request.
You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is under dispute, or where processing is unlawful and you prefer restriction over deletion.
Where processing is based on your consent or on performance of a contract, and processing is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format, and to request that we transmit it to another data controller where technically feasible.
You have the right to object to the processing of your personal data where processing is based on legitimate interests, and to object at any time to the use of your data for direct marketing purposes. Upon receiving a valid objection to marketing, we will cease all marketing communications to you immediately.
To exercise any of the above rights, please contact our Data Protection team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days. Where requests are complex or numerous, we may extend this period by a further 30 days with prior notification to you.
Identity Verification Required: To protect your data, all rights requests must be submitted from the email address registered to your pka98 account. We may request additional verification before processing a data rights request to ensure that we are responding to the legitimate account holder.
pka98 is strictly an adults-only platform. We do not knowingly collect personal data from individuals below the age of 18, or below the higher minimum age required by the applicable operator/licence jurisdiction. Registration on the Platform requires users to confirm that they meet the applicable minimum age requirement.
If pka98 discovers or receives a credible report that a registered account belongs to an individual below the minimum age, the account will be immediately suspended pending investigation, all personal data associated with that account will be reviewed, and appropriate measures will be taken including account closure and data deletion where required.
If you are a parent or guardian and believe that a minor in your care has registered an account on pka98, please contact us immediately at [email protected].
pka98 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:
While pka98 takes all reasonable steps to protect your data, no internet-based system is entirely immune from security risks. You are responsible for maintaining the confidentiality of your own login credentials and for ensuring the security of the device you use to access the Platform. Report any suspected security breach to [email protected] immediately.
Data Breach Response: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pka98 will notify affected users and relevant regulatory authorities as required by applicable law. Notifications will be sent to the email address registered to your account.
pka98 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, platform operations, or data processing practices. When material changes are made to this Policy, we will notify registered users via email and/or a prominent notice on the Platform prior to the changes taking effect.
The effective date at the top of this page will be updated whenever the Policy is revised. We encourage you to review this Policy periodically to stay informed about how pka98 protects your personal data. Your continued use of the Platform after any revision constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or pka98's data processing practices, please contact us using the details below. We aim to respond to all privacy enquiries within 5 business days.
Email: [email protected]
Subject Line: Privacy Policy Enquiry
Platform: https://pka98.cam
Support is available in English 24 hours a day, 7 days a week. Urdu-language assistance is available on request. For data rights requests (access, rectification, erasure, etc.), please use the subject line "Data Rights Request" and ensure you contact us from your registered account email address.
For responsible gambling-related data requests — such as information held in connection with your self-exclusion or account limit settings — please visit our Responsible Gambling page or contact support directly.
Now that you understand how pka98 handles your data, you can play with full confidence. We are committed to keeping your personal information secure, transparent, and entirely in your control. Register today and experience the pka98 difference.
18+ only. Gambling may be restricted in your jurisdiction. Please check applicable local laws before registering. Play responsibly.